Building Operator Level 3 ~ Introduction to Building Operations


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Comp #TypeCompetency StatementCompetency Detail ~ Theory/Tasks
43659 Safety Describe basic lock out/tag out procedures THEORY
1. Describe safe operating practice, differentiate electrical and mechanical
2. Describe lock out/tag out procedures

TASKS
1. Follow safe operating practice
2. Perform basic lock out/tag out procedures
43660 Safety Describe and demonstrate basic entry into confined space THEORY
1. Define confined space
2. Identify potential hazards and reasons for these hazards
3. Identify material and mechanical hazards in confined spaces
4. Discuss practice of not working on vessel while someone else is in the vessel

TASKS
1.Do a safety inspection of vessel before entry
2. Fill out vessel entry check sheet
3. Demonstrate a confined space entry
43661 Safety Describe the hazards associated with equipment and
the safety procedures to be followed
THEORY
1. Describe precautions to take when dealing with each piece of equipment
2. Some of the general hazards such as pinches and cuts

TASKS
1. Perform a workplace hazardous assessment
43662 Safety Demonstrate appropriate use of personal protective equipment THEORY
1. Describe correct use of personal protective equipment
and identify situations where protective equipment is necessary
2. Discuss safe operating practice

TASKS
1. Identify personal protective equipment signage
2. Select/procure suitable personal protective equipment
3. Use appropriate personal protective equipment includes eyewear, first aid kits,
gas detectors, SCBA and any other relevant equipment
43663 Safety Provide evidence of WHMIS Certification THEORY
1. Describe classification of controlled products and give practical examples of the classification system
2. Describe labeling of controlled products and interpret the labels
3. Describe the contents of material safety data sheets, and identify to whom and when these sheets need to be sent
4. Discuss safe operating practices
5. Describe the use, storage and disposal of chemicals
6. Identify location of MSDS books
7. Apply WHMIS guidelines to safe handling of chemicals
8. Describe the characteristics of common chemicals and their associated hazards

TASKS
1. Apply WHMIS labels
2. Ensure all MSDS are current
3. Review incoming MSDS
4. Follow safe operating practice for safe handling and storage of chemicals
43664 Safety Describe and demonstrate firefighting procedures,
use of firefighting equipment and fire prevention
THEORY
1. Describe classes of fire
2. Describe safe firefighting procedures and different techniques used to fight fires in different situations
3. Explain the alarm procedures in the facility (toned alarms)
4. Inspect and describe the principles and use of firefighting equipment (including PPE)
5. Describe the maintenance and operation of a portable fire extinguisher
6. Discuss emergency response plan with respect to firefighting
7. Describe operation and location of fire detectors
8. describe generic fire evacuation procedure for single and two stage alarm systems

TASKS
1. Follow fire prevention rules
2. Respond to fire emergencies
3. Explain the alarm procedures in the facility.( toned alarms)
4. Identify location of fire extinguishers
5. Inspect portable fire extinguishers
6. Take precautions to reduce static electricity
43665 Safety Provide evidence of a current First Aid Certification THEORY
1. Identify the need for first aid
2. Describe your limitations as a first aider

TASKS
1. Administer first aid
2. Check inventory of supplies and equipment
3. Check and maintain eye wash stations
4. Maintain current First Aid Certification
5. Complete all paperwork
43666 Safety Identify and demonstrate housekeeping chores
that an operator is responsible for
THEORY
1. Discuss housekeeping required in your area
2. Identify area operators are responsible for

TASKS
1. Clean working, storage and plant areas
2. Pressure wash floors and equipment
3. Handle and lift material safely
4. Do minor repairs
5. Follow environmental operating practice
6. Demonstrate safe cleaning of rotating equipment
7. Demonstrate safe cleaning of hot surfaces such as boilers, pipes, etc.
8. Demonstrate snow removal and ice melt application
9. Demonstrate HVAC equipment cleaning and filters replacement
10. Demonstrate outside housekeeping ‐ sidewalk house keeping, roof house keeping
11. Wear the proper clothes for the weather
43667 Safety Discuss and manage waste disposal THEORY
1. Discuss waste disposal
2. Discuss safe handling of waste, recycling waste
3. Discuss waste management procedures plan

TASKS
1. Complete waste manifest document, recycling of cardboard, e‐waste, and manage construction waste
43668 Safety Demonstrate basic product, chemical and waste storage THEORY
1. Discuss potential contamination
2. Discuss regulations and company policy
3. Describe the awareness of sharps and biohazards in waste material and the safe handling.

TASKS
1. Identify storage of hazardous waste
2. Identify storage of chemicals
3. Follow environmental operating practice
4. Demonstrate spill containment awareness and practices
43669 Safety Discuss the responsibility of the employee in regard to
Occupational Health and Safety Regulations
THEORY
1. Describe the requirements for Occupational Health and Safety Regulations
2. Describe the workers' obligations and rights and the company's obligations and right

TASKS
1. Apply OH&S Regulations as applied to the worker
2. Demonstrate the use of the OH&S Regulations
43670 Safety Discuss the need for company policies and procedures THEORY
1. Describe where to locate the company policies and procedures
2. Describe how to comply to safe work procedures

TASKS
1. Demonstrate the use of safe work procedures
43671 Safety Discuss the purpose, safe use of hand and power tools THEORY
1. Describe the correct hand or power tool to use for the job
2. Read the manufacturer's manual in the safe use of the tools, care and practice
3. Describe how to safely operate power tools
4. Describe the correct and safe use of hand tools

TASKS
1. Demonstrate the correct and safe use of hand and power tools as per the manufacturer's manual
43672 Safety Discuss indoor air quality and building environment THEORY
1. Discuss air handling equipment and how indoor air quality can be maintained or
compromised through improper operation
2. Discuss aerobic and anaerobic bacteria and dip slide procedures
3. Discuss mold in buildings, flood cleanup procedures, leaky building envelops
4. Discuss acceptable CO2 and CO levels and their affect on occupants

TASKS
1. Demonstrate dip slide procedure
43673 Safety Discuss the use of fall protection equipment THEORY
1. Discuss the use of fall protection equipment

TASKS
1. Demonstrate basic use of fall protection equipment
43674 Safety Discuss the safe use of ladders THEORY
1. Discuss the safe use of step ladders, extension ladders
2. Discuss the weight restrictions for ladders
3. Discuss the use of ladders both indoors and outdoors

TASKS
1. Demonstrate the safe use of step and extension ladders
43675 Safety Discuss Federal Bill C – 45 (Criminal Code 217) THEORY
1. Discuss the employees' and employers' responsibility for Bill C – 45

TASKS1. Comply with Bill C ‐ 45
43676 Safety Discuss Workman Compensation Board reports THEORY
1. Discuss both the employees' and employers' responsibility in completing WCB reports

TASKS
1. Complete accident, near miss and hazardous reports for WCB
43677 Safety Discuss clearance distances for EMF (electro magnetic fields) and
micro wave transmission towers on roof tops
THEORY
1. Discuss direct line of site in laser communication
2. Discuss electro magnetic fields found on roof tops

TASKS
1. Demonstrate the required distances from transmission devices
43678 Interpersonal Demonstrate basic writing skills THEORY
1. Prepare and interpret written communication
2. Use proper grammar

TASKS
1. Write internal memos
2. Complete readings and log book
3. Complete time sheets
4. Write work orders
5. Send and receive faxes
6. Compare and construct phrases, clauses and sentences
43679 Interpersonal Provide evidence of good reading skills and comprehension
using the English language
THEORY
1. Write technical material at a grade eight level

TASKS
1. Provide evidence of being able to read and understand English documents to a grade eight level
43680 Interpersonal Demonstrate basic interpersonal communications THEORY
1. Discuss perception and barriers
2. Discuss perception checking
3. Discuss abstractions in language
4. Discuss language of responsibility

TASKS
1. Demonstrate operating methods to others
2. Make sketches of changes
3. Use radio system courteously and clearly
4. Operate phone continuously and clearly
5. Use voice mail system
43681 Interpersonal Demonstrate basic interpersonal problem resolution THEORY
1. Identify problems
2. Investigate situation
3. Identify support required

TASKS
1. Discuss problems with supervisor and peers
2. Demonstrate skills for handling difficult situations with customers
3. Follow the chain of reporting
43682 Interpersonal Demonstrate working on a team THEORY
1. Discuss how to work as a member of a technical team
2. Discuss how to provide constructive feedback
3. Describe how setting goals and ground rules with effective feedback will promote effective teamwork
4. Describe productive team behaviors and how to cope with non‐productive behaviors with a team

TASKS
1. Communicate and work positively with others
43683 Interpersonal Demonstrate the ability to learn THEORY
1. Name the steps of the learning process
2. Explain how to use strategies to make decisions, learn new materials, and solve problems.

TASKS
1. Demonstrate the ability to learn
2. Demonstrate the ability to solve personal, academic, and training problems independently
3. Demonstrate increased confidence in ability to learn new skills
43684 Computer Demonstrate basic computer literacy TASKS
1. Demonstrate the use of Word, Excel and Outlook
2. Demonstrate file saving and relocation
3. Demonstrate keyboarding skills
4. Demonstrate use of PC and printer
5. Boot your computer system program and document files
43685 Computer Discuss and demonstrate using computer operating systems THEORY
1. Discuss use of operating systems
2. Describe what an operating system does
3. Identify the elements on a Windows platform
4. Recognize the common window elements, such as the title bar, menu bar, etc.

TASKS
1. Minimize, maximize and restore Windows
2. Display multiple windows on the desktop simultaneously
3. Find help on topics
4. Search through the contents of disk drives
43686 Computer Send and receive email THEORY
1. Identify the benefits of electronic mail

TASKS
1. Send and receive email with attachments (word or excel documents)
2. Communicate by electronic means
43687 Computer Demonstrate proficiency with the use of the internet TASKS
1. Access the web from your desktop
2. Search the internet for online support
43688 Computer Discuss concerns related to the use of the internet THEORY
1. Discuss the effects of viruses, worms on computers
2. Discuss the safe use of the internet
3. List the company policies on using the internet
43689 Administrative Describe and demonstrate effective tenant relations THEORY
1. Discuss the importance of good tenant relations
2. Describe tenant relations
3. Describe what to say, who to say it to, and how to say it

TASKS
1. Participate in ongoing tenant relations
2. Handle tenant complaints
3. Keep local tenant informed
4. Maintain relations with third parties
43690 Administrative Discuss when, how and why preventative maintenance should occur THEORY
1. Describe the preventative maintenance program/system
2. Describe the consequences of not following the preventative maintenance program and identify
problems which have been caused as a result of non‐compliance
3. Describe the purpose of the preventative (predictive) maintenance program
4. Explain some of the principles used in developing the preventative maintenance schedule

TASKS
1. Request maintenance of equipment as prescribed or necessary
43691 Administrative Describe the importance of annual and biannual inspections THEORY
1. Describe who should inspect what equipment and when it should be inspected
2. Describe what needs to be looked for in an inspection
3. Describe non‐equipment building inspections ‐ windows, roofs and envelope

TASKS
1. Complete an inspection
43692 Administrative Assist with inventory and work orders THEORY
1. Describe inventory systems
2. Describe work orders

TASKS
1. Maintain inventory control
2. Complete a work order
43693 Administrative Describe basic time management skills THEORY
1. Describe the importance of time management skills
2. Discuss the importance of taking and keeping notes from meetings, etc.
3. Describe various methods used to improve personal time management skills

TASKS
1. Demonstrate basic time management skills
43694 Facility and
Process Equipment
Discuss and check heating boilers THEORY
1. Describe the basic types and classifications of heating

TASKS
1. Do routine check of unit
43695 Facility and
Process Equipment
Discuss and check refrigeration system THEORY
1. Discuss the different types of refrigeration systems
2. Discuss the general applications of refrigeration systems

TASKS
1. Do a routine check of unit
43696 Facility and
Process Equipment
Describe the basic operation and required checks of heating valves THEORY
1. Describe the basic operation and purpose
2. Identify parts that need to be maintained and/or replaced
3. List the safety precautions and hazards

TASKS
1. Demonstrate a basic knowledge in operating heating valves
2. Perform checks on heating valves
43697 Facility and
Process Equipment
Describe the basic operation of air boxes THEORY
1. Describe the basic operation and purpose
2. Identify parts that need to be maintained
3. Describe all flows

TASKS
1. Operate air boxes
2. Perform basic checks on air boxes
436988 Facility and
Process Equipment
Describe the basic operation of radiation unit heaters THEORY
1. Describe the basic operation and purpose
2. Describe all flows

TASKS
1. Operate radiation unit heaters
2. Perform basic checks on radiation unit heaters
43699 Facility and
Process Equipment
Describe the basic operation of make up air system THEORY
1. Describe the basic operation and purpose
2. Describe all flows

TASKS
1. Operate make up air systems
43700 Facility and
Process Equipment
Describe the basic operation of humidifiers THEORY
1. Describe the basic operation and purpose
2. Describe all flows

TASKS
1. Operate humidifiers
43701 Facility and
Process Equipment
Describe the basic operation and perform basic checks on
mechanical system filters
THEORY
1. Describe the purpose of mechanical system filters
2. Describe checking filters
3. Describe the safety hazards

TASKS
1. Demonstrate the proper inspection techniques for filters
43702 Facility and
Process Equipment
Describe the basic operation and perform checks on
mechanical system coils (cleaning)
THEORY
1. Describe the purpose of mechanical system coils
2. Describe the safety hazards
3. Describe how to clean coil

TASKS
1. Remove and clean coils
43703 Facility and
Process Equipment
Describe the basic operation and perform basic checks on
heat exchangers
THEORY
1. Describe the basic principle of operation
2. Describe safety precautions
3. Describe the purpose of equipment
4. Describe all flows into and out of equipment

TASKS
1. Perform basic checks the heat exchangers
43704 Facility and
Process Equipment
Describe the basic operation and perform basic checks on
building air‐condition unit
THEORY
1. Describe the basic principles of operation
2. Describe safety precautions
3. Describe the purpose of equipment
4. Describe all flows into and out of equipment

TASKS
1. Perform basic checks on an air conditioning unit
43705 Facility and
Process Equipment
Operate and perform basic checks on force flow
general unit heater fans
THEORY
1. Describe the principles of operation
2. Describe safety precautions
3. Describe the purpose of equipment
4. Describe all flows into and out of equipment

TASKS
1. Perform basic checks on a forced flow general unit heater
43706 Facility and
Process Equipment
Operate and perform basic checks on kitchen makeup and exhaust system THEORY
1. Describe the principles of operation
2. Describe safety precautions
3. Describe the purpose of equipment
4. Describe all flows into and out of equipment

TASKS
1. Perform basic checks on kitchen makeup and exhaust system
43707 Facility and
Process Equipment
Operate and perform basic checks on general exhaust system THEORY
1. Describe the principles of operation
2. Describe safety precautions
3. Describe the purpose of equipment
4. Describe all flows into and out of equipment

TASKS
1. Perform basic checks on general exhaust system
43708 Facility and
Process Equipment
Operate and perform basic checks on roof mounted air handling system THEORY
1. Describe the principles of operation
2. Describe safety precautions
3. Describe the purpose of equipment
4. Describe all flows into and out of equipment

TASKS
1. Perform basic checks on roof mounted air handling system
43709 Facility and
Process Equipment
Discuss basic overview of plumbing in a building THEORY
1. Describe the basic principles of operation
2. Describe safety precautions
3. Describe the purpose of equipment
4. Discuss low rise/ high rise water systems
5. Describe city water system pressure variations

TASKS
1. Perform basic checks on plumbing systems and equipment
2. Demonstrate the proper inspection of city water supply
43710 Facility and
Process Equipment
Operate and perform basic checks on cooling towers THEORY
1. Describe the principles of operation
2. Describe safety precautions
3. Describe the purpose of equipment
4. Describe the environmental safety requirements related to cooling towers

TASKS
1. Perform basic checks on cooling towers
43711 Facility and
Process Equipment
Discuss smoke evacuation and stairwell and pressurization systems THEORY
1. Describe the principals of air duct and stairwell pressurization systems
2. Describe the principals of smoke evacuation systems
3. Describe the principles of service elevation and explain the difference of stack effect verses mechanical fan removal

TASKS
1. Demonstrate safety around pressurized and negative pressure ducts and stairwell
(loose clothing, pocket booklets, pen and pencils, etc.)
43712 Rotating Equipment Describe the basic operation and required checks of exhaust fans THEORY
1. Describe the purpose of equipment
2. Describe principle of operation
3. Describe all flows
4. Describe start up, shut down and troubleshooting

TASKS
1. Operate equipment
2. Perform basic checks on exhaust fans
43713 Rotating Equipment Describe the basic operation and perform basic checks on pumps THEORY
1. Describe the principles of operation
2. Describe safety precautions
3. Describe the purpose of equipment
4. Describe all flows into and out of equipment

TASKS
1. Perform basic checks on various pumps such as radiation pump, heating pump, glycol pump and fire booster pump
43714 Rotating Equipment Describe the basic operation and perform basic checks on
mechanical system bearings
THEORY
1. Describe the purpose of mechanical system bearings
2. Describe checking bearings
3. Describe the reasons for bearing defects or wear down
4. Describe the safety hazards

TASKS
1. Perform checks on mechanical system bearings
43715 Rotating Equipment Describe the basic purpose of mechanical system lubrication THEORY
1. Describe the purpose of mechanical system lubrication
2. Describe checking lubrication
3. Describe the safety hazards

TASKS
1. Change and lubricate machines
43716 Rotating Equipment Describe the basic operation and perform basic checks on
mechanical system belts
THEORY
1. Describe the purpose of mechanical system belts and why they need to be changed
2. Describe checking bolts
3. Describe the safety hazards

TASKS
1. Demonstrate the correct inspection of rotating equipment belt systems
43717 Rotating Equipment Describe the basic operation and perform checks on
mechanical system seals and seal packing
THEORY
1. Describe the purpose of mechanical system seals and packing
2. Describe checking seals and packing
3. Describe the reasons for seals and packing
4. Describe the safety hazards
5. Describe why regular packing must have some out leakage

TASKS
1. Perform checks on mechanical system seals and seal packing
43718 Rotating Equipment Describe the purpose and perform basic checks on air compressors THEORY
1. Describe the different types of air compressors

TASKS
1. Perform basic checks and blow down on air compressors
43719 Rotating Equipment Describe basic safety requirements while working around rotating equipment THEORY
1. Describe the basic safety practices to be followed when working around rotating equipment
2. Describe the regulations that must be followed when working around rotating equipment

TASKS
1. Demonstrate the correct safety procedures to be followed while working around rotating equipment
43720 Facility Maintenance
and Construction
Perform basic maintenance on make up air systems THEORY
1. Describe the purpose of each part
2. Identify parts that need to be maintained and/or replaced
3. List the safety precautions and hazards

TASKS
1. Perform basic maintenance on make up air systems
43721 Facility Maintenance
and Construction
Clean humidifiers THEORY
1. Describe why humidifiers need maintenance and the reason why they need cleaning

TASKS
1. Clean humidifiers
43722 Facility Maintenance
and Construction
Describe building envelop systems THEORY
1. Describe curtain wall systems
2. Describe EXTERIER finish and insulation systems
3. Describe roofing systems ‐ PVC (plastic), EPDM (rubber), BUR (asphalt &gravel) and torch on (med Bitumen)

TASKS
1. Describe the building envelop system in one of your buildings
43723 Utilities Describe basic electrical concepts THEORY
1. Describe power, electricity, how electricity is generated and lost, uses of electricity
2. Describe the various voltages used in facilities 120/208, 347 and 600
3. Discuss the hazards related to electricity
4. Discuss the types of switches used in electrical systems
5. Describe the various types of electrical meters
6. Describe emergency lighting systems

TASKS
1. Demonstrate safety around electrical equipment
2. Read electrical, water and gas meters

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